Forever More ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with Bahrain's Personal Data Protection Law No. 30 of 2018 ("PDPL").
1. Information We Collect
1.1 Personal Information You Provide
When you use our website or make a purchase, we may collect:
- • Full name
- • Email address
- • Phone number
- • Delivery address
- • Payment information (processed securely by third-party payment processors)
- • Order history and preferences
1.2 Automatically Collected Information
When you visit our website, we automatically collect:
- • IP address
- • Browser type and version
- • Device information
- • Pages viewed and time spent
- • Cookies and similar technologies
2. How We Use Your Information
We use your personal information for the following purposes:
- • Order Processing: To process and fulfill your orders
- • Customer Service: To respond to inquiries and provide support
- • Marketing: To send promotional offers (with your consent)
- • Website Improvement: To analyze usage and improve our services
- • Legal Compliance: To comply with applicable laws and regulations
- • Fraud Prevention: To detect and prevent fraudulent transactions
3. Legal Basis for Processing
Under Bahrain PDPL, we process your personal data based on:
- • Your Consent: When you create an account or subscribe to marketing
- • Contract Performance: To fulfill your orders and provide services
- • Legal Obligation: To comply with tax, accounting, and consumer protection laws
- • Legitimate Interests: To improve our services and prevent fraud
4. How We Share Your Information
We may share your information with:
- • Service Providers: Payment processors, shipping companies, IT services (under strict confidentiality agreements)
- • Legal Authorities: When required by Bahraini law or court order
- • Business Transfers: In the event of a merger, acquisition, or sale of assets
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
5. Your Rights Under Bahrain PDPL
You have the following rights regarding your personal data:
Right to Access
Request a copy of the personal data we hold about you
Right to Rectification
Correct any inaccurate or incomplete personal data
Right to Erasure
Request deletion of your personal data (subject to legal retention requirements)
Right to Object
Object to processing for direct marketing purposes
Right to Withdraw Consent
Withdraw consent for processing at any time
To exercise any of these rights, contact us at: privacy@forevermore.bh
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- • SSL encryption for data transmission
- • Secure servers and databases
- • Access controls and authentication
- • Regular security audits and updates
- • Staff training on data protection
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations (e.g., tax records for 7 years), and resolve disputes. When data is no longer needed, we securely delete or anonymize it.
8. Cookies and Tracking
We use cookies and similar technologies to:
- • Remember your preferences and settings
- • Analyze website traffic and usage patterns
- • Provide personalized content and recommendations
You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.
9. Children's Privacy
Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.
10. Data Breach Notification
In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the Personal Data Protection Authority of Bahrain within 72 hours, as required by Bahrain PDPL.
11. International Data Transfers
Your personal data is primarily stored and processed within Bahrain. If we transfer data outside of Bahrain, we ensure adequate protection through approved mechanisms under Bahrain PDPL, such as standard contractual clauses or data transfer agreements.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our website after changes constitutes acceptance of the updated policy.
13. Contact Us & File Complaints
For privacy-related questions, concerns, or to exercise your rights, contact us at:
Forever More - Data Protection Officer
Email: privacy@forevermore.bh
Phone: +973 XXXX XXXX
Address: [Your Business Address], Kingdom of Bahrain
If you are not satisfied with our response, you have the right to lodge a complaint with:
Personal Data Protection Authority (PDPA)
Website: www.pdp.gov.bh
Email: info@pdp.gov.bh
Phone: +973 17 574 006
This Privacy Policy is governed by the laws of the Kingdom of Bahrain, including Bahrain Personal Data Protection Law No. 30 of 2018.
