These Terms of Service ("Terms") govern your use of the Forever More website and the purchase of products from Forever More (referred to as "we," "us," or "our"). By accessing our website or making a purchase, you agree to be bound by these Terms and our Privacy Policy. These Terms comply with Bahrain Consumer Protection Law and relevant regulations.
1. Acceptance of Terms
By using our website or placing an order, you confirm that:
- • You are at least 18 years of age or have parental/guardian consent
- • You have the legal capacity to enter into binding contracts
- • You agree to comply with all applicable laws and regulations
- • All information you provide is accurate and complete
2. Products and Services
2.1 Product Descriptions
We make every effort to accurately display colors, features, specifications, and details of our products. However, we cannot guarantee that your device's display will accurately reflect actual product colors. Product images are for illustrative purposes and may differ slightly from actual items.
2.2 Product Availability
All products are subject to availability. We reserve the right to limit quantities, discontinue products, or refuse orders at our discretion. If a product becomes unavailable after you place an order, we will notify you immediately and offer a refund or alternative.
2.3 Pricing
All prices are displayed in Bahraini Dinars (BHD) and include applicable taxes (VAT) where required. Prices are subject to change without notice. The price applicable to your order is the price displayed at the time you complete checkout.
3. Orders and Payment
3.1 Order Process
When you place an order:
- 1. You submit an offer to purchase products
- 2. We send you an order confirmation email (this does not constitute acceptance)
- 3. A contract is formed when we dispatch your order
- 4. You receive a shipping confirmation with tracking information
3.2 Payment Methods
We accept the following payment methods:
- • Credit/Debit Cards (Visa, Mastercard)
- • Benefit Pay
- • Cash on Delivery (COD) - for orders under BHD 100
Payment is due at the time of order placement. We use secure payment processors that comply with industry standards.
3.3 Order Modifications
You may modify or cancel your order within 2 hours of placement by contacting us immediately at shop@forevermore.bh or WhatsApp +973 XXXX XXXX. After this period, we cannot guarantee changes as orders may have already been processed.
4. Shipping and Delivery
4.1 Delivery Area
We currently deliver only within the Kingdom of Bahrain.
4.2 Delivery Timeframes
- • Standard Delivery: 2-4 business days (BHD 2 for orders under BHD 50)
- • Express Delivery: Next business day (BHD 5)
- • Free Shipping: On orders over BHD 50
Delivery times are estimates. We are not liable for delays caused by courier services, weather, public holidays, or circumstances beyond our control.
4.3 Risk of Loss
Risk of loss and title for products passes to you upon delivery to the address you provided. You are responsible for inspecting products upon delivery and reporting any damage or discrepancies within 48 hours.
5. Returns, Exchanges, and Refunds
Our return policy complies with Bahrain Consumer Protection Law. Full details are available on our Returns & Exchanges page.
5.1 Return Period
You have 14 days from the date of delivery to return products, provided they meet our return conditions (unworn, original tags, original packaging, with receipt).
5.2 Non-Returnable Items
For hygiene and safety reasons, the following cannot be returned:
- • Earrings (pierced jewelry)
- • Intimate accessories
- • Sale items marked "Final Sale"
- • Items with removed tags or signs of wear
5.3 Refunds
Approved refunds are processed within 5-7 business days to your original payment method. Shipping fees are non-refundable unless the product is defective or we made an error.
6. Warranty and Limitation of Liability
6.1 Product Warranty
We guarantee that products are free from defects in materials and workmanship at the time of delivery. If you receive a defective product, contact us within 48 hours for a replacement or refund.
6.2 Limitation of Liability
To the maximum extent permitted by Bahrain law:
- • We are not liable for indirect, incidental, or consequential damages
- • Our total liability is limited to the purchase price of the product
- • We are not responsible for damages caused by misuse, neglect, or normal wear
Nothing in these Terms excludes or limits our liability for fraud, gross negligence, or matters that cannot be excluded under Bahrain law.
7. Intellectual Property
All content on this website—including text, images, logos, graphics, designs, and software—is the property of Forever More or our licensors and is protected by Bahrain and international intellectual property laws.
You may not:
- • Copy, reproduce, or distribute our content without permission
- • Use our trademarks, logos, or branding without authorization
- • Reverse engineer or decompile our website or software
8. User Conduct
You agree not to:
- • Use the website for unlawful purposes
- • Interfere with or disrupt the website's operation
- • Attempt to gain unauthorized access to our systems
- • Upload viruses, malware, or harmful code
- • Engage in fraudulent transactions or identity theft
- • Harass, abuse, or harm other users
We reserve the right to suspend or terminate your access for violations of these Terms.
9. Third-Party Links and Services
Our website may contain links to third-party websites or services (e.g., payment processors, social media). We are not responsible for the content, privacy practices, or terms of third-party sites. Your use of third-party services is at your own risk.
10. Dispute Resolution
10.1 Contact Us First
If you have a complaint or dispute, please contact us first at shop@forevermore.bh or +973 XXXX XXXX. We will make every effort to resolve the issue amicably.
10.2 Consumer Protection
If unresolved, you may file a complaint with:
Ministry of Industry and Commerce - Consumer Protection Directorate
Website: www.moic.gov.bh
Email: consumerprotection@moic.gov.bh
Phone: +973 17 574 317
10.3 Governing Law
These Terms are governed by the laws of the Kingdom of Bahrain. Any disputes shall be subject to the exclusive jurisdiction of Bahrain courts.
11. Force Majeure
We are not liable for delays or failures in performance caused by events beyond our reasonable control, including but not limited to: natural disasters, war, terrorism, pandemics, government actions, strikes, power outages, or telecommunications failures.
12. Modifications to Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the website after changes constitutes acceptance of the revised Terms. We recommend reviewing this page periodically.
13. Severability
If any provision of these Terms is found to be invalid or unenforceable by a court, the remaining provisions shall remain in full force and effect.
14. Entire Agreement
These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Forever More regarding your use of the website and purchase of products.
15. Contact Information
For questions about these Terms, please contact us:
Forever More
Email: shop@forevermore.bh
Phone: +973 XXXX XXXX
WhatsApp: +973 XXXX XXXX
Address: [Your Business Address], Kingdom of Bahrain
These Terms of Service are governed by and construed in accordance with the laws of the Kingdom of Bahrain, including the Consumer Protection Law and Electronic Communications and Transactions Law.
By using our website or making a purchase, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
